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When trying to watch Live TV or video I see an HDCP error message.

  • The Fan TV device requires HDCP when watching Live TV or other types of video. What does that mean? You need an HDCP-compatible TV. Most HD TVs with HDMI inputs have HDCP, but check with your TV’s manufacturer to be sure. 
  • If you have connected your Fan TV device to an HDMI receiver that is then connected to your TV, the receiver needs to support HDCP too. In this case it might be helpful to try connecting your Fan TV device directly to the TV and see if the error occurs after turning the Fan TV device off and then on again. 
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